UX & EXPERIENCE DESIGNER
ERIC CHIA-HUA CHEN
Currently at Visa Innovation | ex STARLUX Airlines
With 6+ years of design experience, managed, led, and directly contributed to design teams focusing on product development, business engagement, user experience, and interaction.
HOLA,
NYC / SEA / TPE
ERIC.
UX-DESIGN
Currently at Visa Innovation
Ex STARLUX Airlines
With 6+ years of design experience, managed, led, and directly contributed to design teams focusing on product development, business engagement, user experience, and interaction.
MASTER OF HUMAN-COMPUTER INTERACTION + DESIGN
UNIVERSITY OF WASHINGTON
BFA - PRODUCT DESIGN
PARSONS SCHOOL OF DESIGN
Tap to Pay Everything
Device IoT | B2C Payment Service | 2024
Tap your card on your personal devices, car, and machines to confirm identity, transfer funds, and manage payment options.
Password Protected. Available upon request.
Service design, Market Analysis, New Product Development, Interaction Design, Hardware Manufacture Partnership
Data Insight Shopping AI
Gen AI | B2C Personalized Insight Service | 2024
Service that implements card user data with consent management to provide more accurate shopping suggestions
Password Protected. Available upon request.
Gen AI Research, Privacy-Centric Research, Persona Development, Consent Management, Data-Driven UX Design, Service Design
STARLUX Airlines
Transportation | B2C Traveler's Application | 2021
Exploring, booking, and flying - A mobile app that puts everything you need for your day of travel in one convenient place.
Service design, Interaction Design, Motion Design, Generative Research, Contextual Inquiry, Research Workshops
Visa Flex Credential
FinTech | B2C Personal Banking Application | 2024
A single, dynamic credential that helps users access, manage, and make the best out of multiple accounts and services.
Attitudinal Research, Service Design, New Product Development, System Design, Interaction Design, High Fidelity Prototype
Bankee Bank APP
FinTech | B2C Personal Banking Application | 2020
Makeover for the first fully digital banking services in Taiwan. An app that understands your social needs the best.
Enterprise Design, Generative Research, Contextual Inquiry, Competitive analysis, Persona Journey, Market Research
I have helped design for companies across different industries
LET'S WORK TOGETHER
2024 Eric Chen - Images and content may not be used without written permission. All rights reserved.®