UX & EXPERIENCE DESIGNER

ERIC CHIA-HUA CHEN

Currently at Visa Innovation | ex STARLUX Airlines

With 6+ years of design experience, managed, led, and directly contributed to design teams focusing on product development, business engagement, user experience, and interaction. 

HOLA,

NYC / SEA / TPE

ERIC.

UX-DESIGN

Currently at Visa Innovation 

Ex STARLUX Airlines

With 6+ years of design experience, managed, led, and directly contributed to design teams focusing on product development, business engagement, user experience, and interaction. 

MASTER OF HUMAN-COMPUTER INTERACTION + DESIGN

UNIVERSITY OF WASHINGTON

BFA - PRODUCT DESIGN

PARSONS SCHOOL OF DESIGN

Tap to Pay Everything

Device IoT | B2C Payment Service | 2024

Tap your card on your personal devices, car, and machines to confirm identity, transfer funds, and manage payment options.

Password Protected. Available upon request.

Service design, Market Analysis, New Product Development, Interaction Design, Hardware Manufacture Partnership

Data Insight Shopping AI  

Gen AI  | B2C Personalized Insight Service | 2024

Service that implements card user data with consent management to provide more accurate shopping suggestions

Password Protected. Available upon request.

Gen AI Research, Privacy-Centric Research, Persona Development, Consent Management, Data-Driven UX Design, Service Design

STARLUX Airlines

Transportation | B2C Traveler's Application | 2021

Exploring, booking, and flying - A mobile app that puts everything you need for your day of travel in one convenient place. 

Service design, Interaction Design, Motion Design, Generative Research, Contextual Inquiry, Research Workshops

Visa Flex Credential

FinTech | B2C Personal Banking Application | 2024

A single, dynamic credential that helps users access, manage, and make the best out of multiple accounts and services.

Attitudinal Research, Service Design, New Product Development, System Design, Interaction Design, High Fidelity Prototype

Bankee Bank APP

FinTech | B2C Personal Banking Application | 2020

Makeover for the first fully digital banking services in Taiwan. An app that understands your social needs the best.

Enterprise Design, Generative Research, Contextual Inquiry, Competitive analysis, Persona Journey, Market Research 

I have helped design for companies across different industries

LET'S WORK TOGETHER

2024 Eric Chen - Images and content may not be used without written permission. All rights reserved.®